--- tags: - upnote-import --- # Reject Tickets from email plugin Plugin to reject the creation of tickes via email ![](https://notes.straso.com/api/file_storage/7f2dc6d8-e16f-49eb-a4c6-01c7a87e5718/v1/blob/da716a33%2Deeb0%2D4ecd%2Dacf0%2D257985a79b8a/RvyCHW-m_fDOGQJPDWLnJL7LHZbXpjnYWGdsOMOEdMU=.png) It just has to be activated. Then the ticket creation will be canceled and a mail like this will be sent to the user: ![](https://notes.straso.com/api/file_storage/7f2dc6d8-e16f-49eb-a4c6-01c7a87e5718/v1/blob/da716a33%2Deeb0%2D4ecd%2Dacf0%2D257985a79b8a/gNuY2m4K6DJCgJdN0axIhU9KIQ9eQUIKDeW1kyU4QHM=.png) Excpetion can be configured in Plugin-Configuration.